In this lecture, we review the main areas of learning and how we will learn about US culture and business communication skills.
An Accenture study based on a survey of 200 business executives shows that cross-cultural training increases team productivity by 30%. In this lecture, you'll learn about the main areas that have a business impact on culture. We'll also outline the main areas of miscommunication and misunderstanding when Indians and Americans work together.
History and culture are closely connected. Learn about some of the events in US history that have helped shape US culture.
Get to know some interesting details about the US.
Learn why individualism is so important to Americans, how this impacts working in the US, and some common phrases associated with this value.
Learn why egalitarianism is so important to Americans, how this impacts working in the US, and some common phrases associated with this value.
Learn why taking risks is so important to Americans, how this impacts working in the US, and some common phrases associated with this value.
According to Geert Hofstede, culture is the collective programming of the mind. This affects how we think and act. Learn how our culture impacts our lives in ways we may not even be aware of. These are our cultural blindspots.
As we discuss cultural similarities and differences, it's very important not to stereotype. We'll learn about a model called the dimensions of difference that allows us to see dominant trends in different cultures. We'll be using this model throughout the course.
What are the stages of culture shock? Find out in this lecture.
In this lecture, we will learn about some strategies to effectively deal with culture shock.
Based on what we've learned in this section, take some time to write out your own personal plan to deal with culture shock.
Based on what we've learned in this section, connect how your values affect your behavior.
There are different attitudes toward time in the US and India. Learn how being early or late is perceived in the US. And learn how you can bridge the gap between the different attitudes toward time in the US and India.
In this exercise, we look at a case study of Indian workers in the US involving a misunderstanding with attitudes toward time. Based on what we've learned, see if you can bridge the gap.
Think about where you fall on the time dimension. Compare yourself to colleagues you currently work with. Notice where there is a gap, and consider ways to bridge the gap.
Learn why being on time is so important to Americans, how this impacts working in the US, and some common phrases associated with this value.
Learn how to avoid the misunderstandings that can happen when people with direct and indirect communication styles work together.
Learn more about the American preference for direct communication, how this impacts working in the US, and some common phrases associated with this value.
Based on what we've learned in this section, try this exercise and use a direct communication style to say "no".
Learn some of the key differences in attitudes toward hierarchy in the US and India. And learn how to avoid the misunderstandings that can happen when people with different attitudes toward hierarchy work together.
Learn the cultural norms regarding age and gender in US workplaces and how to avoid misunderstandings in these areas.
Use this self-assessment exercise to find out what your attitude is toward hierarchy.
Learn the concepts that many US mangers want their Indian workers to know when working on a team.
Use this self-assessment exercise to find out if you're more group oriented or individualistic.
Are you presenting yourself well? Learn what is acceptable and unacceptable US workplaces.
Review these best practices to make sure you're presenting yourself well.
Learning how to write effective emails can save you time, increase your credibility with colleagues, and also increase your value at work. Learn some quick tips and examples on writing effective emails.
Review this email writing checklist to make sure your email reflects you well.
There are some differences in cell phone use in the US and India. Learn the dos and don'ts of cell phone etiquette.
Learn some useful American phrases for a variety of situations.
Review some of the key cultural comparisons between the US and India.
Now that you've completed all the lectures, quizzes, and exercises, review your awareness and strategies for bridging the gap in the future.
Congratulations! You've worked hard, done exercises, read supplementary documents, and reflected on a number of culture and communication issues. Let's review all the hard work you've done and what you've learned.
A brief introduction to a new online cross-cultural training course for Indians coming to work and live in the USA.
Indian Communication Styles - World Business Culture
Business Communication Styles in India and Successful Communication with Indian Businesses and Colleagues :: Indian Communication Styles.
COMMUNICATION STYLES OF INDIAN PEOPLES
COMMUNICATION STYLES OF INDIAN Children demonstrate their skills and knowledge by what Susan Urmston. 1988 The Invisible Culture: Communication in Classroom
Cultural Differences in Communication - Native Americans
rather than just verbal communication. "In Indian conversations, it trying to communicate with the Native American Culture. (Communication Styles of
Managing in India: Achieving Success in a New Culture
Communication Skills resources are a major part of many Indian organizations' business can play an important role in Indian culture.
Brandi Moore: India Expert, Cross-Cultural Communications ...
Time orientation creates many problems in India and US business relationships that impact bottom line results. If you are working with an offshore team in India, you
United States - Cultural Savvy
The United States is a country build relationships and do business is based on a set of cultural concepts just Logic and communication skills are
Teaching Communication: Where Do Indian Business ... - Vikalpa
Teaching Communication: Where Do Indian Business Schools Stand? acquiring communication skills along with Management Communication in Indian Versus US
Melissa Lamson | Cross-cultural Differences Between India ...
Cross-cultural Differences Between India and the about the way Indians do business and what can the US learn cross cultural communication.
Communication - IIMA - Indian Institute of Management ...
The Indian Institute of Management Ahmedabad is a public Spoken Business Communication Cultural Identities and Communication (CIC) Communicating