Manage your emotions to manage stress

Section 1: Introduction Lecture 1 00:47

This short video gives you some details about what training materials are available within the Developing your Emotional Resilience course.

Lecture 2 07:02

This introductory module identifies what resilience is and how to develop it.

We look at stresses and strains as a part of life

We review a definition of resilience which is different from what most people think it is.

Lecture 3 03:43


This section reviews what emotional intelligence is and why it is important.

It summarises how resilience fits into emotional intelligence.

Lecture 4 02:47

This section looks at when resilience is useful

It summarises the benefits of emotional resilience as a competence.

Lecture 5 35 pages

This comprehensive E-book contains all the information from your Developing your Emotional Resilience program. It contains sections for you to complete as you work through the program.

Section 2: The Role of Emotions Lecture 6 00:46

This part of the course looks at emotions in detail - what they are, their role and why it is important to manage them.

Here are the learning objectives.

Lecture 7 02:00

Emotions are viewed differently today compared with how they have been in the past.

Lecture 8 02:21

Emotions have an important biological function that is important to recognise and understand.

Lecture 9 01:11

This lecture looks at understanding emotion and looks at how this can be done.

Lecture 10 01:04

This lecture describes the seven basic human emotions that are universally expressed and recognized.

Lecture 11 7 pages

Here are the seven basic human emotions described by Paul Ekman showing the physiological expressions on the face.

Lecture 12 02:47

This lecture covers ways to identify emotion, what the term "use emotion" refers to and looks at how to use emotion intelligently.

Lecture 13

Managing Emotion - Conclusions

00:33Section 3: Change Management Lecture 14 00:32

This section looks at what emotions are experienced during any kind of change so that they can be understood in context and managed better.

Here are the learning objectives.

Lecture 15 00:43

Change is the only constant. This is a phrase that is often repeated so let's look at what it means.

Lecture 16 01:12

A look at the emotional roller coaster that people go through as they experience change.

Lecture 17 1 page

This illustration is of the Personal Transition through Change diagram devised by John M. Fisher and originally presented at the Tenth International Personal Construct Congress, Berlin, 1999. This is the most recent version, updated in 2012.

Lecture 18 01:17

The first phase of a transition through change is anxiety. Why does anxiety occur and how can you help people anxious about change?

Lecture 19 01:02

People experience happiness about change in the initial stages. Why is this and what does it mean?

Lecture 20 01:02

People often go into denial during change. How does this occur and what can be done about it?

Lecture 21 01:57

Anger is expressed in change in a variety of ways. This lecture looks at managing anger.

Lecture 22 01:37

When disillusionment occurs in change and what can be done about it.

Lecture 23 01:22

Depression or despair can be the longest and deepest emotional stage of the change process.

Lecture 24 01:14

People may be quite hostile during change. When does this occur and how can you help others stuck in this phase?

Lecture 25 00:52

Gradual acceptance means that emotionally the change is being accepted and adjustments are being made.

Lecture 26 00:55

Moving forward the future is looking much more positive and activity occurs to support this.

Lecture 27 00:44

This lecture looks at how you can move forward from a setback to make a positive comeback.

Lecture 28 00:46

The final part of this section reviews the learning objectives.

Section 4: Competencies of Stress Management Lecture 29 06:30

This section looks at how flexible you are in certain situations,what it means and what impact this can have on others.

We will assess your attitudes and preferences around flexibility.

We will identify ways to develop your flexibility around working with change Lecture 30 3 pages

This exercise will focus on how you use your time preference and will help you assess your adaptability under pressure.

Lecture 31 08:04

This section looks at the ways that you tolerate stress and how this relates to resilience.

We will identify emotions that drain and emotions that facilitate resilience.

We will explore how to put your stress tolerance to use.

Lecture 32 5 pages

This exercise gives you some insights into how stress affects you personally and help you to explore ways that you can manage a currently stressful situation.

Lecture 33 08:46

This section looks at the role of optimism in developing resilience.

We explore why having a realistic level of optimism is helpful by looking at the three factors of optimism

We will review the health benefits of realistic optimism

We will look at ways to develop optimism and overcome negativity.

Lecture 34 4 pages

This exercise helps you to explore how you view experiences and how you explain good and bad experiences to yourself.

Section 5: Developing Resilience Lecture 35 00:44

This series of lectures looks when resilience is useful and eight ways to develop personal resilience.

This first lecture covers the learning objectives.

Lecture 36 02:03

This lecture looks at situations when resilience is useful and reviews eight ways in which resilience can be developed.

Lecture 37 01:11

This lecture looks at the strategy of creating a personal vision. It covers the emotions that drain and the emotions that facilitate creating a personal vison and includes some hints and tips.

Lecture 38 01:14

This lecture looks at the strategy of feeling in control. It covers the emotions that drain and the emotions that facilitate feeling in control and includes some hints and tips.

Lecture 39 01:13

This lecture looks at the strategy of being flexible and adaptable. It covers the emotions that drain and the emotions that being flexible and being adaptable and includes some hints and tips.

Lecture 40 01:18

This lecture looks at the strategy of getting organised. It covers the emotions that drain and the emotions that facilitate getting organised and includes some hints and tips.

Lecture 41 01:22

This lecture looks at the strategy of being able to solve problems. It covers the emotions that drain and the emotions that facilitate being able to solve problems and includes some hints and tips.

Lecture 42 00:58

This lecture looks at the strategy of creating a personal vision. It covers the emotions that drain and the emotions that facilitate creating a personal vison and includes some hints and tips.

Lecture 43 01:02

This lecture looks at the strategy of being socially competent. It covers the emotions that drain and the emotions that facilitate being socially competent and includes some hints and tips.

Lecture 44 01:26

This lecture looks at the strategy of being proactive. It covers the emotions that drain and the emotions that facilitate being proactive and includes some hints and tips.

Lecture 45 00:44

This lecture reviews the learning objectives of this section of the course.

Section 6: Developing Resilience in Others Lecture 46 00:35

This is the final series of lectures and looks more specifically at working with other's resilience on an individual level, in teams and in organizations.

This first lecture covers the learning objectives.

Lecture 47 02:33

This lecture looks at some ideas and strategies for developing resilience in other people - family members, team members, friends, colleagues, direct reports, etc.

Lecture 48 04:02

This lecture looks at how to develop resilience in teams focussing on how the team thinks (mapping minds) and how it feels (mapping hearts).

Lecture 49 02:19

This lecture focuses on building the right structures and processes in order todevelop resilience in organizations.

Lecture 50 00:48

This lecture reviews the learning objectives for this section of the course.

Section 7: Assessing your Resilience Lecture 51 4 pages

This exercise will give you some insights into how you view your resilience and how your view compares with how other people see your resilience.

It enables you to put a plan of action in place that you can assess and review over a period of six months.

Section 8: Further resources Lecture 52 24 pages

A series of 24 Lightbulb Moments cards that give a good overall summary of the course. They can be downloaded and printed as an aide memoire.

Lecture 53 5 pages

Some extra reading and resources to help you understand and explore aspects of emotional resilience in more depth.

Full curriculum




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